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EmiratesEmirates and the Medical Tourism Association

Emirates Comes to Better

Emirates and the Medical Tourism Association are partnering on medical travel. Every provider on Better can now offer flexible Emirates fares to their patients.

Emirates, the world’s largest international airline, and the Medical Tourism Association, the world’s largest medical travel network, have partnered to make medical tourism travel simpler for patients, from choosing an accredited provider to flying home.

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A passenger enjoying inflight entertainment in an Emirates A380 Business Class seat

The airline connecting patients to world-class care

Emirates is the world’s largest international airline, connecting people and places across six continents from its hub in Dubai. Its signature hospitality, modern aircraft and commitment to excellence give your patients, and the people traveling with them, a seamless journey to their treatment and home again.

Emirates
  • 6 continentsconnected through the Emirates hub in DubaiEmirates
  • 277 aircraftin the Emirates fleet, including A380s, Boeing 777s and A350sEmirates
  • 1,700+locations in the Emirates global partner networkEmirates
  • 80+ citieswith complimentary Chauffeur-drive for First and Business Class passengersEmirates
  • An Emirates A380 flying over the Dubai coastline

    Our network

    Emirates, the world’s largest international airline, keeps investing in what matters most to travelers: seamless connectivity, top-tier comfort and reliability. New destinations and a global partner network of more than 1,700 locations make long journeys simpler for patients traveling for care.

  • An Emirates A380 in the new livery flying above the clouds

    Our fleet

    Emirates flies 277 aircraft, including A380s, Boeing 777s and A350s, with 305 more on order and deliveries running to 2038. A USD 5 billion retrofit programme is refreshing 219 aircraft with U-Dream headrests* in Economy Class, Premium Economy, better inflight entertainment and Starlink Wi-Fi. More than 90 refurbished aircraft already fly to 40 destinations.

  • A First Class passenger in the back of an Emirates Chauffeur-drive car

    Premium benefits

    The Emirates experience starts at check-in and continues through to landing. First and Business Class passengers have complimentary Chauffeur-drive in more than 80 cities and access to the Emirates lounge network. The A380 has an Onboard Lounge*, and every aircraft offers multicourse dining inspired by the destination and up to 6,500 channels of entertainment in every class.

  • A passenger using inflight Wi-Fi in an Emirates A380 Business Class seat

    Connectivity and Wi-Fi

    Patients can stay in touch with family and their care team on the way. Emirates Skywards members already have complimentary options on Onboard Wi-Fi packages, and fast, free Starlink Wi-Fi in all cabins is now on more than 30 aircraft, with a full rollout planned across 232 aircraft.

*Products and services may vary by aircraft type.

The route from patient to provider

  1. EmiratesThe airline partner of the MTA, connecting six continents through its hub in Dubai.
  2. BetterThe marketplace of the Medical Tourism Association, where patients find accredited providers and coordinate treatment, travel and payments powered by Mastercard. The MTA network includes more than 500,000 healthcare providers, employers, insurers and industry leaders.
  3. Your hospital or clinicThe destination. Your specialties and treatment packages, ready for patients to compare before they fly.

“Hospitals and clinics have spent years trying to reach international patients one relationship at a time. What changes with this partnership is that the demand now has a path, from a global airline to an accredited provider, through Better.”

Jonathan Edelheit, CEO and Founder, Medical Tourism Association

Emirates information supplied by Emirates, 2026. MTA figures from the Emirates partnership announcement of 17 September 2026.

The partnership

Why Emirates is investing in medical tourism and longevity travel

Emirates and the Medical Tourism Association launched their partnership in Dubai on 17 September 2026 to make medical tourism, wellness and longevity travel easier, more trusted and more accessible. For Emirates, it opens a new customer segment built around patients, referring physicians, insurers and employers.

Emirates and the MTA are identifying key medical travel markets and corridors, particularly across Africa, Asia and the Middle East, and developing travel solutions around the needs of patients and the physicians, insurers and employers who refer them.

Better is central to the partnership. Through Better, travelers can find accredited providers, coordinate treatment and travel, and make secure cross-border payments powered by Mastercard, so they can pursue medical tourism and longevity care with peace of mind.

“Healthcare is among the most important reasons people travel internationally and is growing significantly.”

Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates
Read the Emirates announcement
Representatives of Emirates and the Medical Tourism Association at the launch of the partnership, with Emirates cabin crew standing behind them
Emirates and the Medical Tourism Association launch their partnership in Dubai, September 2026.

For hospitals and clinics

What your hospital or clinic receives

Every hospital and clinic on Better receives three things.

Emirates cabin crew welcoming passengers on board
For your patientsEmirates

Flexible Emirates fares when treatment plans change

Treatment and recovery timelines do not always go exactly as planned. Once their treatment is confirmed on Better, your patients can book Emirates fares with complimentary date changes and cancellations, so travel can move when treatment dates or recovery schedules do. One companion traveling on the same itinerary can benefit too.

Eligible travelers receive up to 5% off Economy Class Flex and Flex Plus fares and 7% off Premium Economy, Business Class and First Class fares.

Discounts apply to the base fare only and exclude taxes, fees and carrier-imposed charges. Fares are subject to availability, and Emirates fare conditions apply.

A place on Better

Your hospital or clinic is presented on Better, where patients traveling for care find providers, compare packages and plan their treatment. The patients who choose you fly with Emirates, known for its signature hospitality and modern aircraft, with an experience built to be seamless from check-in through to landing.

Your packages, ready for patients to compare

The MTA reaches millions of prospective medical and wellness travelers every year. Your medical treatment, wellness and longevity packages are presented to patients exploring care through the partnership, with clear inclusions and pricing so they can compare options and choose with confidence before they travel.

Providers on Better

Meet providers on Better

Leading hospitals across the Middle East and Asia are among the first on Better to offer Emirates fares. New providers are added to this page as they join Better.

See all providers on Better

Join Better and offer Emirates fares

Tell us about your hospital or clinic. Our team will walk you through Better and the next steps to join.

Better

Inquire to join

  • A place on Better
  • Flexible Emirates fares for the patients you treat
  • Your treatment and longevity packages presented to patients traveling for care

Featured placement available. Providers on Better can also appear at the top of the provider section. Ask us.

Send an inquiry Book a call

What you need

  • A provider profile on BetterEvery provider on Better can offer flexible Emirates fares. If your hospital or clinic is not listed yet, our team sets up your profile with you.
  • At least two treatment packagesYou need at least two packages with clear inclusions and pricing. Our team can help you prepare them.

How it works

  1. InquireSend us your details, book a call or message us on WhatsApp. Our team follows up to confirm the next steps.
  2. Prepare your packagesWe work with you to prepare your treatment and longevity packages with clear inclusions and pricing.
  3. LaunchYour organization is presented on Better and on this page, your packages are ready for patients to compare, and the patients you treat can book flexible Emirates fares.

Questions

Frequently asked questions

Better and the partnership

How do we get access to the Emirates fares?

Join Better. Every hospital and clinic on Better can offer flexible Emirates fares to their patients. Send us an inquiry using the form on this page, book a call or message us on WhatsApp, and our team will walk you through the next steps.

Is there a separate Emirates program or selection?

No. The flexible Emirates fares are a benefit of being on Better, the MTA platform. Every provider on Better has access to them, and there is no separate program and no selection.

Do we need to be listed on Better?

Yes. Providers on Better are presented on Better, where patients find hospitals and clinics, compare packages and plan their care. If you are not yet listed, our team will set up your listing with you.

What is featured placement?

Providers on Better can upgrade to featured placement, which puts their organization at the top of the provider section on this page. Contact us for details.

Does Emirates select the healthcare providers?

No. Better is operated by the Medical Tourism Association. Emirates is the airline partner of the MTA for medical tourism and does not select, provide or endorse medical services.

The Emirates offer for your patients

Which of our patients are eligible?

Patients with a confirmed booking for a medical or healthcare service through the Better platform. One accompanying traveler can also benefit when traveling on the same itinerary as the patient.

How do patients qualify?

The treatment must be confirmed through Better before the patient books their Emirates flight. Proof of the confirmed booking may be requested during booking, check-in or travel. If it cannot be provided, the offer benefits may be removed and the ticket may be reissued at the fare available at the time of travel.

What discount do patients receive?

Eligible travelers can receive:

  • Up to 5% off Economy Class Flex and Flex Plus fares
  • 7% off Premium Economy, Business Class and First Class fares

Discounts apply to the base fare only and exclude taxes, fees and carrier-imposed charges. The offer is available on selected fare categories.

How do the flexible Emirates fares work?

The fares include complimentary date changes and cancellations, which gives patients room to adjust travel when treatment dates or recovery schedules change. Additional charges may apply if a traveler does not cancel or change the booking before departure and does not travel as booked, commonly called a no-show.

Do patients need medical clearance to fly?

Depending on their medical condition, patients may need clearance to travel. Please ask them to review the Emirates requirements and complete a Medical Information Form (MEDIF), and to check the guidance on traveling with medicines and medical equipment.

Are there any other conditions?

Yes. The offer cannot be applied to tickets already purchased, cannot be combined with other promotions, discounts or corporate fares unless stated otherwise, and is non-transferable with no cash alternative. Fares are subject to availability and may change without notice. The standard Emirates baggage allowance, Conditions of Carriage and fare conditions apply to every booking.

Talk to our team

Book a call, message us, or send your details

Choose whichever is easiest. Our team can walk you through joining Better, featured placement and setting up your packages.

Questions about Emirates flights?

For fares, booking changes, baggage or medical clearance, please refer your patients to emirates.com or their local Emirates contact center.